IT Services - IT Services
WEBPhone Support. IT Services are just a phone call away, even out-of-hours. Call us any time on +44 020 7882 8888.
About ITS - IT Services
WEBAbout ITS. IT Services. About ITS. IT Services plays a pivotal role in realizing Queen Mary's strategic goals of excellence in research and teaching. Our dedicated team of over 190 professionals diligently works to develop, support, and manage a wide range of services, ensuring a seamless IT experience for students and colleagues.
How to Log In to the various online services - IT Services
WEBContact the university. Queen Mary University of London Mile End Road London E1 4NS +44 (0) 20 7882 5555
Services - IT Services - Queen Mary University of London
WEB[email protected]. Submit anytime, but expect responses between 7am to 7pm Monday to Friday. Service Desk - Phone. 020 7882 8888. 24hrs - 365 days. Campus Customer Support (CCS) L2. In-person appointments for IT support for staff and students. N.B. This is “by appointment” only, booked through email or Live Chat.
IT Service Desk - IT Services - Queen Mary University of London
WEBOut of Hours phone support. Our 24/7 phone service, can be reached by dialling the usual IT Service Desk number, 0207 882 8888. They can be contacted between 7pm - 7am on weekdays; all weekends, College Closures and Bank Holidays. If your query can’t be resolved, a ticket will be raised and passed to the IT Service Desk for further investigation.
Email - IT Services - Queen Mary University of London
WEBWe supply all staff with a university email, one specifically designed for the business purposes of Queen Mary University. The service uses Microsoft Office 365 and has 50GB of mail storage, a calendaring system, and mobile access.
Working from home - IT Services - Queen Mary University of …
WEBAccessing Appsanywhere with the VMWare Horizon Client. 1. Once the client has been installed, open the VMware Horizon Client by searching from your start menu: 2. In the window that opens, click ‘New Server’: 3. When asked to enter the ‘Connection Server’, type ‘appsanywhere.qmul.ac.uk’ and click ‘Connect’: 4.
Support - IT Services - Queen Mary University of London
WEBContact, our Out-of-Hours phone support service, by dialing the usual IT Service Desk number (0207 882 8888) between 7pm - 7am on weekdays, all weekends, and during University closures and Bank Holidays. If our team is unable to resolve your query directly, they will raise a ticket for you and pass it along to the IT Service Desk for further ...
How to access services - IT Services - Queen Mary University of …
WEBOneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access them remotely and if needed, from home. Office 365 Skype. 1:1 and small meetings: calls, video-calls, small meeting. Everyone. https://mail.qmul.ac.uk.
Multi-Factor Authentication (MFA) - IT Services - Queen Mary …
WEBMulti-factor Authentication (MFA), also referred to as two factor authentication (2FA), adds an extra layer of security when accessing some online services. You may already use some form of MFA for online banking or to access your personal email account. At Queen Mary, authentication requires a ...