In addition to monetary relief, the Settlement Order imposes injunctive terms that will shape Amazon’s operations for the next decade. Among them, Amazon must include a clearly labeled “decline” ...

"Click-to-Cancel" was meant to make canceling a subscription as easy as signing up for it. But a court ruled the FTC didn't follow the rules when making the rule.

Recent lawsuits and settlements with the Federal Trade Commission (FTC) have prompted new compliance requirements for brands that offer auto-renewing products and services. Even though the FTC's ...

The Federal Trade Commission yesterday announced a bombshell $2.5 billion settlement in its lawsuit with Amazon regarding what the FTC alleged were unfair practices relating to Amazon’s Prime ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Amazon settled with the FTC for $2.5 billion over deceptive ...

The Federal Trade Commission accused Amazon of using "deceptive" tactics to sign customers up for Prime subscriptions that were difficult to cancel.

Amazon is facing significant financial consequences following a $2.5 billion settlement in an antitrust case filed by the ...

Amazon has reached a settlement of $2.5 billion with the Federal Trade Commission following allegations that it manipulated customers into signing up for and maintaining Prime subscriptions. The FTC ...

Consumer advocates say thousands of customer complaints show the company's automatic subscription model needs to be reined in ...

Amazon has agreed to pay what the Federal Trade Commission (FTC) has called a "historic" $2.5 billion settlement after it was accused of manipulating customers into getting and keeping Prime ...