EasyJet has apologised and refunded a customer who was left fuming after she was wrongly charged £50 for a small bag. Cliona McCarney and her partner were boarding a flight at Belfast International Airport when they were told by staff that their luggage did not fit into the bag sizer at the desk.

EasyJet has apologised and offered a full refund to a passenger who was charged almost £50 extra to take a backpack on board a flight, despite the bag having previously been allowed on for free as hand luggage.

A Belfast woman has been left furious after being charged almost £100 by easyJet to carry two small backpacks onboard the aircraft because she and her husband weren’t allowed to “push” them into the bag sizer.

An easyJet passenger has claimed she was charged nearly £100 because her bag didn't 'drop in' to the sizer by 'magic'

Cliona McCarney was left fuming after easyJet staff said she and her partner couldn't 'push' their small backpacks into the bag sizer at Belfast International Airport