Researchers at three business schools across the United States tested the effects of exclamation points on a variety of recipients of messages sprinkled with the punctuation marks. They published ...

Most scientific studies - even those with remarkable findings - have long had their wider appeal dimmed by unremarkable ...

Caveats are needed. Students and junior employees should tread carefully, especially in new jobs. Also, the paper is based on ...

The Royal typewriter that decorates my office was a throwback when I bought it, for $5, at a yard sale in the 1970s. I keep it nearby partly out of sentimentality, having spent countless hours banging ...

I was scanning the first draft of an all-staff office memo I had written the other day, trying to strike the just-right balance between exuberance and self-dignity. I reserved the most scrutiny for my ...

If you have been walking the punctuational fine line with your exclamation points – teetering between “I’m-mad-at-you” on the ...

When Jeb Bush revealed the slogan for his 2016 presidential campaign, most thinking people had pretty much the same reaction: Hey, that looks like the title of a sit-com! Clearly, the use of the ...

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It was in my first office job that my habit of writing exclamation mark–ridden work emails first came to my attention. My supervisor noticed the pattern and gently asked me to tone it down. At first I ...

Or rather, it’s attributable to women’s fears they will appear cold and unfriendly if they don’t use it, according to the study’s co-author Cheryl Wakslak, associate professor of management at the ...