Newer AI models rarely encourage suicide anymore, but a new Transluce study found they still comply with self-harm creative ...

A survey of nearly 40,000 teens finds that kids who turn to AI chatbots for mental health support are more likely to be ...

Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

It's 2 a.m., and a teenage girl, worrying about an issue with a friend, lies awake. Rather than wake her parents, she picks up her phone, opens an AI app and types, "I'm so stressed out, I can't sleep ...

While integrating chatbots into customer service has compelling benefits — banks could save $1 trillion by 2030, according to Autonomous Research; plus, they enable asynchronous communication and are ...

Two faculty members teaching Expository Writing 20, a required first-year class run by Harvard’s Writing Program, have piloted the limited use of artificial intelligence chatbots in the curriculum.

A recent study by Transluce highlights improvements in AI chatbots like ChatGPT and Claude regarding their responses to users ...

Virginia man Jon Ganz was rebuilding his life after spending more than two decades in prison for a horrific crime. Last year, he got a prompt on his phone that his wife, Rachel, believes changed their ...

Over a quarter of Americans (26%) are asking AI chatbots their personal finance questions, with mixed results, a new NerdWallet survey finds. NerdWallet is committed to editorial integrity. AI ...