An NYPD 911 operator was dispatching drugs to Rikers Island as she fielded emergency calls — conspiring with her ...

I’m sure they’ll never forget this call and the calm, reassuring voice at the other end,” East Bridgewater Police Chief ...

HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

"You make me believe in angels,” Bruce Meyer told Micaela Saenz, who guided him through CPR to help his wife ...

MADISONVILLE, Texas -- A 911 operator in Texas is being praised for how she responded to a call from her daughter about a fire that eventually burned down their house. "She did an outstanding job. She ...

RAVE to all the 911 responders who quickly arrived to address my partner’s urgent medical needs. THANK YOU! Your calm, caring ...

I've only ever had to call emergency services once in my life, when an elderly neighbour had a bad fall down her back stairs, and the ambulance arrived in a timely fashion. This is not how it goes in ...