Apple recently made changes to its service scheduling process, and is now allowing users to make appointments with certified third parties and the remaining Apple Specialists for repair and support.

The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

Apple appears to be rolling out a new iOS app called Support that works on iPhone and iPad. Support for iOS includes helpful links to support articles as well as access to AppleCare services. Here’s ...

Apple has now introduced a manner in which customers seeking support can book repair appointments with not only the well known Genius Bar, but also Apple Authorized Service Providers. Previously ...

Apple will gradually introduce its $3,500-apiece Vision Pro virtual reality headsets as part of a slow, piecemeal rollout that will require customers to make in-person appointments at the tech giant’s ...