If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

When an appliance starts throwing error codes, you might think you’re in for an expensive professional repair—but there's another option. When not writing, Jeff ...

Now more than ever, consumers are needing to buy new home appliances. According to an analysis conducted by Zonda Media, Americans need to buy new appliances more often than we did 15 years ago.