In many ways, the Internet of Things (IoT) and IT Service Management (ITSM) are natural allies. IoT devices provide data-backed insights that provide more efficient IT service delivery, and ITSM helps ...

IT service management, or ITSM, is a term "that refers to implementing, managing and delivering quality services in the best possible way to meet the need of [and add] value to a business." To better ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Over the last two decades, ITIL has become the de-facto industry standard for managing IT ...

Carolyn Shapiro is a freelance journalist based in Burlington, Vt., with expertise in covering business and technology, health and science, consumer issues and the food industry. Phil Goldstein is a ...

Dublin, Nov. 03, 2022 (GLOBE NEWSWIRE) -- The "IT Service Management (ITSM) SOA - Gold Edition" report has been added to ResearchAndMarkets.com's offering. IT Service Management for Service Oriented ...

Without a modern ITSM platform, state and local agencies may struggle with operational inefficiencies, security and compliance risks, and resource constraints. Public-sector IT leaders face an ...

The financial service industry is based on seamless operation, data security, and quality customer service. In particular, information technology service management requires extremely sophisticated ...

CORK, Ireland--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, today announced it will serve as a sponsor and participant in two key ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...