Concerns that chatbot use can cause mental and physical harm have prompted policies that require AI chatbots to deliver regular or constant reminders that they are not human. In an opinion appearing ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

Chatbots are marketed as great companions, able to answer any question at any time. They’re not just tools, but confidants; they do your homework, write love notes, and, as one recent lawsuit against ...