ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

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HUNTSVILLE, Ala. – NASA’s Marshall Space Flight Center has awarded COLSA Corporation of Huntsville, Ala., a contract to provide configuration and data management services at the center. The contract ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Voyence on Feb. 13 is aiming set a new standard for ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, announced it is augmenting ServiceDesk Plus, its ITIL-ready help desk software, with new integrated asset ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

As a result of the Navy's change in acquisition strategy for the Fiscal Year (FY) 2010 Littoral Combat Ship (LCS) program, the Navy can now release the pricing for LCS 3 and LCS 4 awarded contracts.

With more companies moving workers home, making sure your systems are up and running has become more important than ever. ServiceNow, which includes in its product catalog an IT Help Desk component, ...

Akeya is an associate editorial director and content creation leader. She is a regular contributor to the CDW Tech Magazines. Spectrum Brands, an international consumer products company based in ...