The system uses a virtual assistant named Ava to instantly answer calls on its non-emergency line, which fields calls for ...

PROVO, Utah — Non-emergency dispatch calls in Utah could soon be answered by artificial intelligence. Dispatch centers say the goal is to help free up dispatchers to focus on the emergency calls and ...

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ARLINGTON, Va. — Arlington County's 911 call center is using artificial intelligence to manage non-emergency calls, making it one of the first in the nation to adopt this technology. The Amazon AI ...

The city of Reno is bringing artificial intelligence into its regional dispatch system to handle non-emergency calls, a move ...

The number of people seeking emergency care for heat-related issues grew faster than for non-heat-related health issues in ...