CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Chatible, a bot that randomly connects anonymous Facebook Messenger users, has surpassed 250,000 users since its debut three weeks ago, according to creator Zain Amro. “I created Chatible because I ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

It’s been just a few weeks since Facebook announced the introduction of bots for Messenger, and the web is already filled with articles about how awful these bots are, and how we just have to bear it ...

InterContinental Hotels Group will begin communicating with its guests through Facebook Messenger. The company has developed a bot, or virtual assistant, for Facebook Messenger. Bots are software ...

American Express wants to make it easier for you to keep tabs on your account by bringing purchase notifications to a platform you probably already use: Facebook Messenger. The credit card brand is ...

If your love for a song has caused you to drop the infamous “heart eyes” emoji in a text or social media post, Apple’s latest addition to Facebook Messenger may be the technical innovation you’ve been ...

Communities for Recycling is a national initiative with the purpose of helping individuals have an impact at the local level when taking on recycling as a global challenge. Its latest effort is a ...

BillHero, a bank-agnostic bill pay app, now lets users pay their bills through a Facebook Messenger chat bot. When users begin a new chat session with the bot it will ask which biller they want to pay ...

The White House announced today that President Obama will use a Facebook Messenger bot to receive correspondence from citizens. People who send messages to the White House Facebook page will now speak ...