We compare the reporting, security, ticket management, and other features of Freshdesk and Zendesk to see which help desk software solution better suits your business needs. Our team tests, rates, and ...

Make your help desk operation as customized and efficient as possible with these five third-party cloud app integrations to Freshdesk. Our team tests, rates, and reviews more than 1,500 products each ...

IRVINE, Calif., Nov. 07, 2024 (GLOBE NEWSWIRE) -- TSplus has released Remote Support version 3.90, featuring the highly anticipated Freshdesk Integration. This new feature empowers support teams by ...

We may receive a commission from our partners if you click on a link to review or purchase a product or service. Click to Learn More In this article, we’ll go into the essential details of comparison ...

Today Freshdesk announced Freshdesk Arcade, a new game mechanics system for its web-based help desk software. Freshdesk Arcade will award points based on several factors, including the amount of time ...

Freshdesk is trying to make waves in cloud customer support. Launched in June of last year, the young company is on a mission to help businesses of all sizes manage customer service through both ...

Great help desk software can improve the productivity, efficiency, and communication of a business by enabling its IT department to quickly respond to customer or employee requests. This can do ...