But consumers can send their complaints to the office, which then refers them to the Better Business Bureau if that specific submetering company is a member organization. To file a complaint, Ohioans ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. In some cases, owners can expect steeper ...

It's important to know what your rights actually are when you're dealing with aggressive debt collectors.

Attorney and DCCA Complaints & Enforcement Officer Esther Brown joins producer/host Coralie Chun Matayoshi to discuss how to file a complaint against an unlicensed contractor, steps taken by the ...