(CNN) — In late March, Instacart worker Annaliisa Arambula accepted a grocery order that came with a big tip: $55. The store was just down the street, everything the customer wanted was available, and ...

Gig worker app Instacart is opening up a new “tip protection” program to compensate drivers for tips customers removed without good reason, the company announced today. Bait-and-switch tipping is one ...

Instacart says it has revised its tipping policy to stop tip-baiting, a practice where a customer lures an Instacart shopper with a large tip to pick up their order, but removes the tip after the ...

Grocery delivery service Instacart is being sued for back taxes and some of its business practices in Washington, D.C. In the second major legal action against the 8-year-old company, a Thursday ...