Think about a favorite customer experience - maybe it was with an airline or a retailer. What are the characteristics that gave you a good feeling about that experience? Maybe it was easy. Maybe you ...

Louisiana’s insurance department has issued Express Scripts a cease-and-desist order, alleging the pharmacy benefits manager failed to pay more than 1.3 million prescription insurance claims on time.

Shelby Fishman is an assistant editor for MarketWatch Picks. Previously, she served as an assistant editor for custom content at Barron’s Group. Shelby studied broadcast journalism at Southern ...

ST. PETERSBURG, Fla. — From a dead battery to a flat tire, or a chip in your windshield, these common inconveniences can often be remedied with a quick call to your insurance provider, usually in the ...

ALBANY — Two of the Legislature’s chief sponsors of the Child Victims Act have asked the state Department of Financial Services to investigate allegations that insurance companies are not complying ...