Some companies may send you a laptop and other equipment to help you do your job. The average live chat agent handles about 30 customers per day via a web interface and often has more than one chat ...

Working as a chat live agent can provide some degree of flexibility, but some workers might still need to be available during specific hours designated by the employer. Some companies require ...

In the competitive landscape of small businesses, delivering excellent customer service is often a key factor that separates ...

Top 50 MLB Free Agent rankings, all 20,000 words of it. Tim Dierkes, Anthony Franco, Darragh McDonald and I put more than a month into deliberating our contract predictions. If you want to ask us more ...

Health launched “LiveAdvise”, allowing beneficiaries to consult with a live agent face-to-face by video while reviewing your ...

H&R Block's online software makes it difficult for customers to downgrade from a paid tier to its free service. But that will ...

With the offseason now fully underway, here are three things for MLBTR readers to keep an eye on today: 1. GM Meetings ...

Mitel ®, a global leader in business communications, and Talkative, an innovative provider of AI customer service solutions, today announced an expanded partnership that will bring leading generative ...

The AI chatbot has been rolled out to the US-based members of the Xbox Insider Programme who have signed up for the experimental updates. Microsoft said eligible users will begin seeing the chatbot on ...

A Zomato delivery driver's video documenting his earnings after working for six hours on Diwali night is going viral online.