In 2016, the Innovation Service and UN Global Pulse used data from Twitter to monitor protection issues for the first time using artificial intelligence to understand the interactions between refugees ...

The worldwide text analytics market is projected to reach $29.42 billion by 2030, growing at a CAGR of 17.8% from 2021 to 2030, according to Allied Market Research. Text analytics identifies trends, ...

Call Journey has added advanced text analytics and real-time workflows to its VoiceAI solution, allowing users to capture and analyze text-based communication channels, such as email and live chat.

Natural language processing (NLP) has dozens of applications, from drug discovery to data categorization to robotic process automation. But nowhere has its benefits been more evident than in customer ...

WASHINGTON--(BUSINESS WIRE)--Babel Street, a leading data-to-knowledge company, today announced it will acquire Rosette®, the AI-powered text analytics platform, from BasisTech. The combination of ...