Salesforce, Oracle and ServiceNow ... Center (ICC) solution. For its fiscal year 2018, Appian generated sales of $227 million, up 28 percent year-on-year, although CRM CEC represents only a ...

The move will expand Oracle's on-demand CRM offerings and strengthen its competitive ... to offer customers a full range of cloud solutions including sales-force automation, human resources ...

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...