Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The study's findings paint a troubling picture of the current state of provider directories.

Relying on a 2-stage secret shopper survey, the authors found that inaccuracies in provider directories often persisted for well over 1 year. Objectives: Provider directory inaccuracies have important ...

Provider directories are widely inaccurate, with conventional directories slightly outperforming MR directories in accuracy. MR directories have potential for accuracy improvement but lack regulatory ...

In navigating the evolving landscape of regulatory reforms, intensifying competition and escalating pricing pressures, health plans stand at a pivotal juncture where the accuracy and currency of ...

The Digital Medicine Society (DiMe) welcomes Omada Health as title sponsor to its Post-Contracting Operational Readiness for ...

When a consumer uses a health plan provider directory to look up a physician, there's a high probability that the entry for that doctor is incomplete or inaccurate. The Centers for Medicare & Medicaid ...

BRENTWOOD, Tenn.--(BUSINESS WIRE)--Trilliant Health, the healthcare industry’s leading analytics firm, today released a free version of its Provider Directory application. The easy-to-use application ...

OAKLAND, Calif., July 29, 2025 (GLOBE NEWSWIRE) -- The Integrated Healthcare Association (IHA) announced that its Symphony Provider Directory is now powering Covered California’s online provider ...

Encountering incorrect information in the directory of an insurance provider is associated with use of out-of-network mental health providers and unexpected bills for outpatient services, researchers ...