Benioff said Wiley can use the platform to "directly expand their customer service ... we're building the data, and now we're deploying agents." Salesforce beat Wall Street's expectations when ...

Salesforce today announced it is buying Zoomin, an enterprise knowledge platform ... “Proprietary unstructured data is ...

Own–formerly known as OwnBackup and billing itself as the No. 1 cloud data protection platform for Salesforce–has about 7,000 customers today using its platform to archive data, secure it and ...

Salesforce Inc. today announced the general availability of Agentforce, its suite of tools for building autonomous artificial intelligence agents to augment work for enterprise employees worldwide.

Firmable, Australia's leading B2B database platform, has launched a new customer relationship management (CRM) integration ...

Salesforce Inc (NYSE:CRM) offers cloud-based customer ... use platform that helps IT teams automate processes and workflows, ...

Salesforce platform owner in Flight Centre ... It is pitched as a way to create a unified view of enterprise data that can help agents provide customer service and be used as the basis of ...

Microsoft has disappointed so many customers with AI ... that they want” while touting Salesforce’s AI agents approach and Agentforce development platform, expected to become generally ...

Marc Benioff, CEO of Salesforce CRM ... He emphasized that Agentforce integrates data, LLMs, workflows, and security into a single Customer 360 platform, which he believes represents the true ...

It also plugs into the broader Agentforce infrastructure to enable an agent to query data for a customer without inadvertently ... When a company is already using the Salesforce platform, this can ...

Salesforce CEO Marc Benioff criticized Microsoft Corp for its artificial intelligence tools, claiming that they are overhyped and underperforming.