A seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has ...

HR and payroll corporation UKG has acquired Shiftboard, a Seattle company that sells employee scheduling software. Terms of the deal were not disclosed. Founded in 2002, Shiftboard initially built ...

In a busy optometry clinic, the phone hums nonstop. This is because patients want to confirm appointments or get quick advice about prescriptions. Staff juggle these calls alongside walk-ins and ...