CHICAGO (WLS) -- When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right. But some frustrated customers say that's not what's happening ...

Hundreds of Sears customers are claiming that the company's home services division is in shambles. The department, which is responsible for home repairs, is failing to fix faulty or broken appliances ...

Sears’ home warranty program is called Sears Home Services. The program covers repairs for a wide range of major brands, and Sears employs over 2,500 manufacturer-trained technicians with an average ...

Add Yahoo as a preferred source to see more of our stories on Google. When a much-needed appliance breaks in your home, you may count on a warranty service to step in and make things right. But some ...