Stop & Shop, which has long offered e-commerce for home delivery through its association with sister brand Peapod, is now expanding the service to a faster store pickup option. The company this week ...

When shoppers come to the store to pick up items ordered online, 37% make additional purchases that they were not planning on, according to new research from OrderDynamics. But "superconsumers" – ...

Giving shoppers the ability to purchase a product online and pick up in-store, known as “click-and-collect,” has quickly become a staple of a successful omni-channel retail strategy. These programs ...

Stop & Shop has launched same-day online grocery pickup at 20 stores as part of a bigger rollout this year. Powered by Peapod, the e-commerce arm of Stop & Shop parent Ahold Delhaize USA, the ...

Shoppers' different needs for convenience benefits mean that using click-and-collect types results in vastly different performance outcomes. This calls for judicious alignment of the right ...