From February, waiting for more than six weeks for a smart energy meter to be fitted could put customers in line for a payout ...

Customers will also be compensated if they have been forced to wait more than six weeks for a smart meter installation ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

The changes are coming into effect from February and will mean customers have better access to lower cost services - as well ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

New protections mean suppliers will finally face consequences when things go wrong ⚡ ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...

Ofgem has confirmed smart meter customers facing delays or failed installations will receive £40 compensation. The energy regulator said the tougher rules for suppliers will come into force from next ...

Energy regulator Ofgem has said smart meter customers facing delays or failed installations could receive £40 compensation ...

Businesses will soon be forced to install smart meters on their premises if they wish to secure a fixed-term energy contract with their supplier. Under the UK Government’s post-2025 smart meter policy ...