One of the most influential books on management is a work of fiction. Eliyahu M. Goldratt’s 1984 business novel, The Goal: A Process of Ongoing Improvement, introduced a new way of looking at ...

Efficient operations within your small business contribute to bottom-line results. Anything that impedes the flow of work threatens your profitability, so identifying and minimizing bottlenecks is key ...

For many companies, the biggest threat today is not complacency, but over-reaching. When too much change is happening at once, competing initiatives undermine one another and disconnected priorities ...