Part 1 in this series covered defrost cycle problems in heat pumps. Now, let's discuss the second major winter issue: heat pumps stuck in one mode. The customer calls and says the system won't switch ...

Our troubleshooting problem involves a split system heat pump in which the outdoor unit is operating in an 85°F ambient, and when you arrive in response to the customer’s no cooling complaint, you ...

While heat pump problems are far outweighed by their many benefits, it is well worth getting to know where homeowners often run into issues with both air source heat pumps as well as ground source ...

Winter storms place exceptional stress on residential and commercial heating systems, often exposing weaknesses that remain ...

When temperatures plunge, the system most likely to fail is the one you notice only when it stops working: the network of ...

Heat pumps work best when they’re part of a well-prepared home, to be installed when the building envelope is attended to; ...

Air conditioning bills are spiking and as climate change starts to impact more parts of the country, air conditioners are running for longer periods. Now millions of Americans are starting to install ...