Ride-hailing drivers are reporting $3 or lower fares. They say it's indicative of a larger pay issue.

Uber’s mobile apps present a pleasing simplicity of costs: You know the fare upfront, and the only math left is how much to tip. But the factors governing your driver’s profit on any one ride, and ...

Uber’s business depends on a simple but fragile exchange of trust. A customer opens an app, confirms a name and license plate, and gets into a stranger’s car. This routine has become normal for ...