There are two different kinds of conflict in storytelling: internal and external. Now, we go into lots of detail in our definitive guide to conflict, but today, I want to focus on external conflict ...

We need to look no further than the evening news these days to see harsh examples of conflict. Somehow, people forgot—or never even learned—how to address differences in constructive (not to mention ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Conflict resolution has been on the organizational agenda ...