SAN FRANCISCO, July 14, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered customer service, today announced it has completed the acquisition of HyperArc, an AI-native analytics platform ...

There were plenty of developer-focused announcements at Google I/O today. Not too surprising, considering this is a developer’s conference. One of the announcements was the new Reply to Reviews API.

Zendesk today announced it has acquired Cleverly.ai, a Lisbon, Portugal-based platform that finds answers to customer’s questions by creating a knowledge layer on top of apps. Zendesk says it will ...

Zendesk is best known for its customer support services, but it thinks it is ready to challenge larger players in the broader world of sales and marketing software with a new customer-relationship ...

Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work You'd expect customer support and CRM vendor Zendesk to use its ...