Overall driver satisfaction is down this year, according to the American Customer Satisfaction Index (ACSI) Automobile Study ...

Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index results focused on the automotive industry.

With fall just around the corner and countless brands rolling out their seasonal offerings, Chick-fil-A is joining the trend ...

The latest American Customer Satisfaction Index is out, and it's got some juicy information, including Japanese cars ...

U.S. overall customer satisfaction has dropped for three consecutive quarters according to the American Customer Satisfaction ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

Photo Credit: Toyota, Subaru. Subaru, Toyota, Mercedes-Benz, and Tesla are in a tight race for auto mobile supremacy in the new 2024 American Customer Satisfaction Index (ACSI) Automobile Study.

Subaru leans into a reputation for safety and dependability and has enjoyed strong sales growth in recent years.

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

While the dip in Q2 is minor, the trend of declining satisfaction is significant — and concerning, ACSI’s Forrest Morgeson ...