A "click-to-cancel" rule, which would have required businesses to make it easy for consumers to cancel unwanted subscriptions and memberships, has been blocked by a federal appeals court just days ...

Consumer advocates say thousands of customer complaints show the company's automatic subscription model needs to be reined in ...

The Federal Trade Commission accused Amazon of using "deceptive" tactics to sign customers up for Prime subscriptions that ...

Amazon is facing significant financial consequences following a $2.5 billion settlement in an antitrust case filed by the ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Amazon settled with the FTC for $2.5 billion over deceptive ...

As part of the settlement, Amazon will pay $1.5 billion in refunds to customers, who could receive $51 each from the payout.

Amazon has reached a settlement of $2.5 billion with the Federal Trade Commission following allegations that it manipulated customers into signing up for and maintaining Prime subscriptions. The FTC ...

Amazon has agreed to pay what the Federal Trade Commission (FTC) has called a "historic" $2.5 billion settlement after it was accused of manipulating customers into getting and keeping Prime ...