If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

There aren't a lot of fancy new appliances in John Sowden's Swartz Creek home. "I don't get rid of anything," he said. "Even if it's 20 year old, it doesn't bother me because I can usually fix it. I ...

People who work in the appliance repair industry repair and maintain a wide variety of equipment and appliances for households and businesses. Examples of appliances that employees in this industry ...

All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What can she do about this appliance repair disaster? I ordered ...