In Lemhi County, Idaho, for example, if the sole dispatch center goes down, 911 calls go unanswered. The roughly 8,000 ...

The new contract comes about seven months after their last agreement expired, but dispatchers have worked 22,000 hours of ...

Fairfax County is testing out AI to handle non-emergency 911 calls, easing operator workload while ensuring emergencies still ...

The City of Brook Park plans to join Chagrin Valley Dispatch for police, fire and paramedic dispatch services regardless of ...

Experts say departments must boost morale, get creative with hiring and training and address the mental health toll the job ...

In addition, council members noted that the newly proposed pact for Perry Village includes significant cost increases every ...

Spokesman Sean Howard said the non-emergency line and medical and fire alarm signals have been disrupted at the SouthCom ...

Commissioners on Thursday approved a $16,000 payment to Hyper as part of a four-month program to develop and customize an ...

"We're kind of in a spot at this particular point that we have to figure out," said Mayor David Wright. There is ...