Organizations that adopt a more modern approach to solving recurring problems can achieve dramatic results.

She mentions, “Effective customer solutions is a task that demands constant iteration and feedback, as well as a creative approach to problem-solving that places user needs at the forefront of ...

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Collaborative problem-solving is a framework that allows people with different viewpoints to work together to see a more complete picture of an issue.

TRIZ, or the Theory of Inventive Problem Solving, is a systematic problem-solving approach that is often applied when approaches like traditional brainstorming fall short. It involves framing problems ...

Research summary: Building on the problem-solving perspective, we study behaviors related to projects and the communication-based antecedents of such behaviors in the free open-source software (FOSS) ...