Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support tools. While it may not offer the depth of features found in some ...

The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Zendesk has mostly confined itself to customer service scenarios, but it seems that’s not enough anymore. If you want to truly know the customer behind the interaction, you need a customer system of ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced new, powerful Support and Sales Suites, expanding its service-first CRM solutions by enabling service and sales teams to ...

Already a tough competitor in a tight market -- customer service and help desk software -- now Zendesk wants to take on larger rivals in providing sales support. To be clear, Zendesk isn't anywhere ...

Zendesk on Tuesday launched a new customer relationship management (CRM) platform built completely on Amazon Web Services, on the premise that businesses are looking for a way to bring together ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More While Salesforce offers great customization and ...

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced new functionality for its open and flexible CRM platform Zendesk Sunshine that lets companies connect and understand all their ...

Zendesk has announced that it has acquired the Montreal-based company Smooch which provides a platform to help connect businesses with customers across a wide variety of messaging platforms both on ...

Zendesk Sell CRM Review: Plans and pricing When you’re assessing any CRM tool, price is unlikely to be far from your thoughts. In fact, for any piece of B2B software, it’s likely to be a core ...

When I speak to people who are looking for a new customer relationship management system I always encourage them to focus more on the company, not just the product. Of course, the actual software is ...