The purpose of this session is to help you understand how customer feedback can make your business stronger and more profitable. We will cover how to create a customer experience process. We’ll talk ...

In this session, we will explore the essential negotiation skills and strategies that are key for success. Whether you are an aspiring or current business owner or just navigating decisions and ...

Microfinance is the delivery of financial services in small amounts – mainly loans but increasingly savings and insurance – to entrepreneurs who typically do not have access to mainstream or ...

It is very important that you understand the business you wish to start. Appraise your experience, likes and skills to determine if that business is a good fit. In this session, you will learn how to ...

In this session, you will learn about the important role that effective leadership plays in managing and growing your business. You will also learn various techniques and skills to create your own ...

Communication is always essential. When so many things are in flux, your customers want to hear from people and businesses that matter to them. As a small business owner, you have the unique advantage ...

Through this session, you will learn what a project is and why project management is important. You will understand the stages of project management and how to work through each stage. Finally, you ...

The greatest motivation for your being in business is to build wealth. This goal is not accomplished just by making money...it is also a result of not spending money. There is a famous study of the ...

At some point in the life of your business, you should begin the process of turning your business over to others. No one likes to think about death or taxes...or creating an exit plan. But failure to ...

Nothing else matters if you can’t sell it. Marketing and sales drive the financial success of every business. In MOBI’s Sales and Marketing Badge Course, you develop the skills you need to build your ...

You have many responsibilities as a business owner and a team leader. In MOBI's Managing a Business course, we provide you with guidance on how to meet the day-to-day challenges of running a ...

The Markkula Center for Applied Ethics welcomes Georganne Perkins, senior financial advisor, as the newest member of the Ethics Center Advisory Board. The Advisory Board is composed of distinguished ...