New AI customer service startup Lorikeet has raised $5 million in seed funding, Fortune can exclusively report.

Even if the technology is really nice and fun … the customer has to be front and center," he told CNBC in a recent interview. Limp said part of the problem at Blue Origin when he took over ...

Jeff Bezos' space rocket company, Blue Origin, has long lagged behind Elon Musk's SpaceX. Its CEO, David Limp, thinks adopting some of Amazon's customer-centric culture will help. He is also ...

The arrival of 2.4GHz wireless technology has revolutionized wireless gaming headsets. Now they are more reliable than ever before and some can even rival their wired counterparts when it comes to ...

Executive Editor David Carnoy has been a leading member of CNET's Reviews team since 2000. He covers the gamut of gadgets and is a notable reviewer of mobile accessories and portable audio ...

The very best multipoint earbuds and headphones enable simultaneous connections to several devices. Our CNET experts have narrowed down the best on the market for you to buy. Executive Editor ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Our in-house team of experts, who have over 150 years of collective headphone reviewing ...

If you've spent even five minutes on a noisy airplane, train or coffee shop, you'll know just how important it is to have a pair of the best noise-canceling headphones. Active noise-canceling ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Lauren Dragan Lauren Dragan writes about audio tech and OTC hearing aids ...

“A touchpoint is any interaction (including encounters where there is no physical interaction) that might alter the way that your customer feels about your product, brand, business or service.” An ...

Looking for a pair of earphones or headphones on a tight budget? Or maybe a headset? Here is a list of headphones and headsets priced under Rs. 500 in India, arranged as per recency of launch, with ...