The rapid evolution of cloud computing has redefined the way businesses operate in Customer Relationship Management (CRM) and ...

Agentic AI's potential for improving customer satisfaction and streamlining workflows is bolstering its appeal in customer ...

Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

Salesforce (NYSE:CRM) announced a significant collaboration with Singapore Airlines, integrating its technologies to enhance ...

The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

Shares in Salesforce (CRM) strengthened today as it set out plans to invest $1 billion in creating digital workforces in ...

HOBART, IN, UNITED STATES, March 11, 2025 /EINPresswire / -- Faced with an inability to take online submissions and provide ongoing visibility to residents on the status of their requests, the City of ...

SugarCRM, provider of the award-winning intelligence-driven sales automation platform, today announced the company's latest recognition for CRM excellence - a Gold Stevie Award in the CRM Suite, New ...

In the competitive world of cosmetics, brands are constantly striving to enhance customer relationships, optimize marketing ...

The Trump administration and other advocates of ending DEI have argued that the government has an obligation to put the best people in place and to promote them based on merit, not a quota based on ...