Editor’s Note: First published in 2023, this article remains relevant for organizations looking to proactively manage the ...

Signal supports video conference calls with up to 40 participants, which is large enough for a friendly chat or a small group ...

A recent report found that Singaporeans spent more than 30 million hours on hold with customer service last year. With banks ...

While popular Internet-based platforms such as WhatsApp ... creating a secure and highly controlled environment for internal ...

Generative AI tools like ChatGPT are tailor-made for this mindset. With a well-crafted prompt, ChatGPT can help you eliminate ...

Romania's tax collection agency ANAF "identified" more than 270 taxpayers (natural persons) who generated revenues of ...

With growing concerns over privacy and data security, many users are exploring alternatives to WhatsApp. Although WhatsApp is ...

According to data from recruitment platforms, 53% of HR professionals review over 100 resumes daily, and in peak hiring seasons, some sift through thousands. On average, only 15 seconds are spent per ...

One such powerful tool that has gained significant traction is the live chat box. This real-time communication platform has ...

From access control to data retention, if you are trying implement a new enterprise collaboration or internal chat platform, ...

As the healthcare sector leaned heavily on technology during the COVID-19 pandemic, interpreters reported mixed experiences that raises serious questions about the effectiveness of remote ...

Online grooming crimes remain at record levels across the East Midlands, with more than 580 offences recorded last year, new ...