Drug Store News8h
Consumers, businesses optimistic about AI’s impact on shopping experience
Nearly two-thirds of consumers surveyed believe AI will improve the quality and speed of customer experience over the next ...
CoreWeave serves as bellwether for AI in soft IPO market
The cloud computing firm intends to test the public markets, potentially setting the tone for other AI firms amid market ...
Intelligent CIO17h
Genesys research finds consumers believe AI will improve customer experience and businesses are rising to the opportunity
Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – ...