Genesys®, a global cloud leader in AI-Powered Experience Orchestration, and TeKnowledge, a global company providing expert ...

Partnered to revolutionize AI-driven customer experiences globally. This collaboration aims to help businesses adopt secure, ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, has released its latest research report, "The State of Customer Experience," revealing critical insights into consumer ...

DUBAI: Leading fintech consortium Qi of multi-sector companies, has announced a major transformation of its customer ...

TeKnowledge go-to-market relationship helps organizations through advanced AI, seamless adoption, and continuous optimization.

An agreement between “Qi” and Customer Experience for Genesys Cloud CX implementation was signed at Qi’s back-office in Dubai ...

Nearly two-thirds of consumers surveyed believe AI will improve the quality and speed of customer experience over the next ...

This is a remote position. Senior Genesys Cloud Developer Wanted! Join a global leader and shape the future of cloud contact centers! Work remotely from anywhere—your home, your rules! Competitive pay ...

Genesys and Mitel, a global leader in business communications, are teaming up to simplify customer experience (CX) innovation for large enterprises ...

As a Premium Genesys Partner, Inoria continues to help organizations elevate their CX strategies through AI-driven automation, analytics, and cloud-based contact center solutions. This latest award ...

The cloud computing firm intends to test the public markets, potentially setting the tone for other AI firms amid market ...

New alliance enables Deloitte Digital and Genesys to create a holistic, customer-centric approach that combines technology, data, and human understanding ...