Customer satisfaction with insurer websites and mobile apps declined across both shopping and servicing interactions, even as ...

Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...

Michael Vermillion is Vice President and General Manager of Global Business Intelligence with oversight of the Insurance and Healthcare practices at JD Power. He is responsible for the growth of the ...

Inc. (TDAF) has been ranked #1 in Dealer Satisfaction among Non-Captive Non-Prime lenders with Retail Credit in the JD Power 2026 Canada Dealer Financing Satisfaction Study, marking its ninth ...

By looking at different policy features and insurance companies, you could save hundreds to thousands of dollars a year on ...

Learn the steps to filing a diminished-value claim.

U.S. auto insurance shopping and new business growth shifted from “hot” to “warm” in Q1 2026, according to the latest U.S.

If you’re shopping for a new car, and want a sedan with a hybrid powertrain as your chosen method of transport, both the ...

Americans continue to reel from prices that soared during the pandemic, never came back to earth, and keep ticking higher.

The Honda CR-V is a best-selling SUV, but it also has high long-term expenses. Before you buy this vehicle, you should look ...

A new SUV can feel like a smart investment until the warranty expires and the repair bills start stacking up. For 2026, three ...

The Cadillac CT4 undercuts the BMW 3 Series in terms of ownership costs, with lower maintenance and manageable depreciation.