Correction: A previous version of this article incorrectly said that Josh Hochschuler had been living with gelato makers in Argentina; he had been apprenticing with them. It also incorrectly said that ...
In 2017, Alexis Kleinman bought a jar of Talenti gelato and could not for the life of her get it open. She called her boyfriend for backup. He gripped the container, and the lid didn’t move an inch.