ComputerTalk, a leading provider of customer experience solutions, announced that its ice Contact Center solution has been Certified for Microsoft Teams Phone extensibility through the Unify ...

PALO ALTO, Calif., Sept. 30, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today announced strategic advancements with Microsoft that deliver new ways for enterprises to improve customer experiences.

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

Legal & General has partnered with Microsoft to develop an AI-powered customer service platform aimed at improving ...

The UAE’s tech-forward market has proven fertile ground for Voxtron’s expansion. “Companies here are proactive and open to ...

Adobe launched Adobe AI Foundry on Monday, a new offering that allows enterprises to work with the company to build custom ...

WhatsApp will now warn users before sharing their screen with unknown contacts, and Messenger will flag suspicious messages ...

Ford is recalling more than 290,000 vehicles in the U.S. because the rearview camera system may not display images properly ...

Apple has been hit with a lawsuit over the alleged use of pirated books sourced from shadow libraries for the purpose of ...

The country’s largest teachers unions are teaming up with tech companies like Microsoft and OpenAI to help educators build ...

Social media giant Meta is stepping up its efforts to protect older users on its messaging platforms, launching new alert ...

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the 2025 CXUnifier Award winners, celebrating leaders and organizations who ...