Connected Data, Connected Customers A customer shops online, browses your mobile app, then visits your physical store. Each interaction holds a piece of their story-preferences, behaviors, needs. The ...

From AI engineers and data scientists to cybersecurity analysts and product managers, there are countless opportunities to ...

AI adoption is not a one and done, it’s a journey that enterprises and software vendors alike are on, from assistants to agentic AI.

Q4 2024 - Earnings Conference Call February 20, 2025 8:00 AM ETCompany ParticipantsTravis Hess - CEODaniel Lentz ...

In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

Salesforce did not immediately respond to a Reuters request for comment. The customer relationship management software maker had 72,682 employees as of Jan. 31, 2024, it said in its annual report.

Salesforce plans to invest US$500 million ($796.5 million) in Saudi Arabia related to artificial intelligence, as countries compete to secure investments in the nascent but critical technology.

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

Value Alignment: Maximizing retention by aligning with customer values. Customer Journey Mapping: Identifying and addressing friction points to enhance customer experience. Optimizing Onboarding ...

Today’s chief executives are the last generation to manage all-human workforces as companies increasingly adopt artificial intelligence, Salesforce CEO Marc Benioff said Thursday. “From this ...