The last 12 months (to October 16, 2024) has seen the sale of a number of Cambridge’s life science and technology companies, ...

By investing in a comprehensive design strategy, businesses can avoid costly iterations, ensure efficient development and ...

In the bustling arena of Indian entrepreneurship, a new breed of innovators is rewriting the rules of business, technology ...

This will also help you to “benchmark against your brand promise” (Salesforce, 2016). As a brand it is important to not over-promise or under-perform on things that you promote to customers. The first ...

Former Salesforce co-CEO Bret Taylor, who recently co-founded Sierra, a new startup building a customer experience AI agent, joined us to talk about why he thinks AI agents are going to transform ...

Let's step back for a minute. A digital experience platform, also referred to as a digital customer experience platform and sometimes as just a CMS, is defined as an integrated set of core ...

Former Salesforce co-CEO Bret Taylor, who recently co-founded Sierra, a new startup building a customer experience AI agent, ...