AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

IDI Billing Solutions, a pioneering force in the communications industry, is thrilled to announce that Great Plains ...

This collaboration aims to drive value from AI by launching three initiatives: Semiconductor Sales Accelerator, Seller for ...

The collaboration will leverage the combined industry expertise, AI, and cloud capabilities of TCS and Salesforce to help ...

While agentic AI vendors push fear of getting left behind, businesses don’t necessarily trust them, and haven’t yet started ...

In the fast-evolving digital world of today, companies are using technology to supercharge their customer relationship management (CRM) strategies. With mountin ...

The path to transformation was not without its challenges, as the project required a seamless transition from an established ...

In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

Connected Data, Connected Customers A customer shops online, browses your mobile app, then visits your physical store. Each interaction holds a piece of their story-preferences, behaviors, needs. The ...

On February 19, Redburn Atlantic analyst Omar Sheikh initiated coverage of the stock with a “Buy” rating and a $400 price ...

With its $80 million funding round, Hightouch becomes a startup unicorn. It uses AI to transform marketing and sales, ...

TCS on Thursday informed that it has partnered with the global leader in CRM to help customers in the manufacturing and ...