AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

IDI Billing Solutions, a pioneering force in the communications industry, is thrilled to announce that Great Plains ...

This collaboration aims to drive value from AI by launching three initiatives: Semiconductor Sales Accelerator, Seller for ...

The collaboration will leverage the combined industry expertise, AI, and cloud capabilities of TCS and Salesforce to help ...

While agentic AI vendors push fear of getting left behind, businesses don’t necessarily trust them, and haven’t yet started ...

In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

On February 19, Redburn Atlantic analyst Omar Sheikh initiated coverage of the stock with a “Buy” rating and a $400 price ...

With its $80 million funding round, Hightouch becomes a startup unicorn. It uses AI to transform marketing and sales, ...

TCS on Thursday informed that it has partnered with the global leader in CRM to help customers in the manufacturing and ...

Nugget, an AI-native, no-code customer support platform is designed to help businesses scale their support operations ...

the successful implementation of the Salesforce Customer Service Portal (SCSP) stands as a compelling testament to innovative quality assurance leadership and strategic project execution.

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...