By leveraging its AI capabilities, Salesforce aims to further enhance the customer service process. Salesforce has also begun ...

Analyst Bradley Sills of Bank of America Securities reiterated a Buy rating on Salesforce (CRM – Research Report), boosting the price ...

A customer service team in an office setting using the company's Customer 360 platform to communicate with customers.

Brands like Saks has already launched AI agents and is helping customers return items and process refunds. If you're ...

Salesforce, Inc. (NYSE:CRM – Get Free Report) shares reached a new 52-week high during trading on Monday after Wells Fargo & Company raised their price target on the stock from $275.00 to $330.00.

His expertise spans various domains, including banking, financial services, healthcare, and service industries, where he has ...

For Shopify store owners, providing exceptional customer service is essential for building trust and encouraging repeat ...

Sacramento-based Zennify, a tech consulting firm for financial services companies, has acquired Terazo, a digital engineering ...

Terazo's engineering capabilities meet Zennify's industry expertise to address the growing demand for data and AI transformation SACRAMENTO, Calif., and RICHMOND, Va., Nov. 12, 2024 /PRNewswire/ ...

Snowflake is also releasing a managed version of the Apache Polaris catalog, which it introduced and released to open source ...

Polen Capital, an investment management company, released its “Polen Focus Growth Strategy” third quarter 2024 investor ...